I am a designer who listens intently to users, has empathy for their lives and problems and who works with deliberate intention to solve their issues with compassion, grace and skill. I am consumed with finding answers to the questions I ask, like an investigative journalistic or an archeologist delving into the nooks and crannies of life. I am a consummate learner who is curious about understanding why things work the way they do and how on earth we can make them better, more efficient and overall a happier and more delightful experience.